Mattie's Metabolic Method

Legal

Consumer Health Data Privacy Policy

Effective date: October 2026

Mattie’s Metabolic Method (“we,” “us”) is a Washington State health coaching business. We offer coaching and education, not medical care. This policy explains how we handle your consumer health data under the Washington My Health My Data Act (RCW 19.373).

What we collect and why

  • Contact details (name, email, phone, state you live in): to reply to you, book your intro call, and confirm we can work together where you live.
  • Your age range: to understand your life stage and prepare for your call.
  • Health topics and goals (areas you want help with, such as energy, weight, blood sugar, cycles, PCOS, thyroid, sleep, or stress; your goals; and what you have tried): to understand what matters to you and plan a useful conversation.
  • Health conditions you tell us you have been diagnosed with: to understand your background and keep coaching safe and in your provider’s lane.
  • Current medications and supplements: to understand your background. We do not give advice on medications or doses.
  • Health care details (whether you had labs in the last 12 months and whether you have a primary care provider): to help you prepare questions for your provider and support working alongside them.
  • Daily habits (activity level, sleep, readiness for change): to shape coaching around your real life.
  • Anything you write in free-text boxes (such as the contact form or the intake form): to reply to you and prepare for your call.
  • Booking details (name, email, phone, and the fact that you booked a call): to schedule and hold your free 15-minute intro call.

If you become a client, we use this information only to prepare for and deliver your coaching.

Where it comes from

Only from you, through our contact form, our intake form, our booking page, or emails and messages you send us. We do not buy health data or collect it from other sources.

Who receives it

We do not sell your data. We do not share it with anyone for advertising, and we do not use ad or tracking pixels.

Two service providers (processors) handle data on our behalf, only to run the services you asked for:

We may also disclose data if the law requires it, such as a valid court order.

How long we keep it

We keep your records while you are a client and as needed to support your coaching. We delete your data when you ask.

Your rights

You have the right to:

  • Access: confirm whether we collect or share your health data, get a copy, and get a list of everyone we have shared it with, plus how to contact them.
  • Delete: ask us to delete your health data. We will also tell our processors to delete it. Copies in backups are removed within 6 months.
  • Withdraw consent: stop us from collecting or using your health data going forward.

Requests are free (up to twice a year). We will not treat you differently for using your rights.

How to make a request

Email mattiesmetabolicmethod@gmail.com with “Health Data Request” in the subject line. Please write from the email you used with us so we can confirm it is you. We may ask a simple question to verify your identity.

We will respond within 45 days. If we need more time, we will tell you why within those 45 days and may extend once by up to 45 more days.

How to appeal

If we deny your request, you can appeal by replying to our decision email with “Appeal” in the subject line. We will answer in writing within 45 days and explain our decision. If your appeal is denied, you can contact the Washington State Attorney General:

Changes

If we ever want to collect a new type of health data or use it for a new purpose, we will update this policy and ask for your consent first.

Contact

Mattie’s Metabolic Method, Washington State
Email: mattiesmetabolicmethod@gmail.com
Phone: (360) 358-3376